The system of record for what actually happened to every property.
Nestory turns requests, vendor work, inspections, approvals, and payment readiness into one verified property history. HomeFax is the verified maintenance history Nestory builds for every property - a permanent record any owner, insurer, or buyer can read and trust.
For operators
Requests stay actionable
Work orders arrive with enough context for the next person to act, not reinterpret.
For owners
History stays readable
Every repair, approval, and inspection remains attached to the property history later.
For transactions
Proof survives turnover
When teams, vendors, or managers change, the record does not disappear with them.
Shared property history
Property history
Maintenance history that stays readable
Water heater leak in Unit 4B
Request captured with urgency, access notes, and property context.
Vendor documentation attached
Completion photos, notes, and invoice details stay on the same job.
History ready for owners and buyers
The finished repair becomes part of HomeFax instead of disappearing after closeout.
Buyer-ready history
Refinance, sale, and claims
Property history stays useful when the next owner, insurer, or buyer asks for proof.
Works with your stack
Yardi, AppFolio, MRI, CSV
Imported data is reviewed before it joins the property history teams rely on later.
Choose your path
Every role should know where to start.
Different audiences need different entry points. The public site should make that clear before anyone lands on a dashboard or login screen.
Property managers
Manage work orders, track vendors, and build a maintenance record your team trusts.
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Asset owners
See what is happening across your portfolio without digging into daily operations.
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Contractors & vendors
Submit completed work, upload documentation, and track payment status.
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Homeowners
Track maintenance history for your home and build a record useful when you sell.
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Residents & tenants
Submit maintenance requests and follow open issues without chasing updates.
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Realtors
Use verified property maintenance history during listings, diligence, and buyer questions.
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See the platform
The product should be visible before anyone has to imagine what the workflow looks like.
These are not abstract promises. They are the actual kinds of surfaces Nestory gives operators, owners, and vendor teams when the maintenance record stays intact.
Operations dashboard
Today
Pending review
12 records
Assigned
7 jobs out
Awaiting docs
3 vendor closeouts
Work order
Water heater leak in Unit 4B
Property history stream
HomeFax readyRequest captured with photos and access notes
The PM team can route the job without chasing more context.
Vendor closeout includes completion photos and invoice
The documentation stays on the same record instead of landing in email.
Owner-facing history updates after review
The same finished job is readable later during claims, refinance, or sale prep.
Owner review packet
Quarterly oversight packet
Board-readyInspection coverage
12 of 13 sites current, 1 site overdue with evidence linked.
Manager follow-through
Repeat plumbing issues remain concentrated in two buildings and are visible without custom reporting.
Transaction readiness
Documented maintenance history is ready for lender and buyer review on 8 properties.
Open items
5 still unresolved
Reviews
14 owner updates
History
8 diligence-ready
Completion and payout
Job complete: drain line repair
All required notes, images, and parts used have been attached to the assignment.
Coordinator review: invoice detail needs one correction
The correction request is visible in the same workspace, so the vendor does not need a separate email thread.
Payout status moves after review clears
Field teams can see when work has been accepted and when payment is moving next.
Accepted today
3 closeouts
Corrections
1 needs update
Released
2 payments ready
How it works
Turn daily maintenance activity into property history teams can trust.
1. Capture the request clearly
Collect the issue, urgency, access details, and supporting context before the work starts moving.
2. Track execution in one place
Assignments, updates, documentation, approvals, and payment readiness stay tied to the same job.
3. Turn the outcome into property history
Every finished event strengthens HomeFax so the property record stays useful months or years later.
What Nestory replaces
More durable than email threads, task boards, and scattered system notes.
Nestory does not compete by being another generic ticket tool. It competes by making the history of the work durable, accountable, and reusable later.
What changes
Work does not disappear after the ticket closes.
Nestory keeps the request, the work, the proof, the approval, and the outcome connected so the next decision starts from facts instead of memory.
Why buyers care
Property history becomes an operating asset, not a reporting afterthought.
That history supports maintenance planning, owner oversight, refinancing, claims, and diligence because the evidence is already attached.
Where it fits
Nestory works alongside the systems teams already use.
It connects operations, owners, and vendors around one trusted property history instead of scattering the story across inboxes and add-ons.
Why teams switch
Most systems tell you something changed. Nestory tells you what happened and why it still matters.
That difference matters when staff turns over, vendors change, or a property enters refinancing, insurance review, or sale. The record survives because the proof stays attached.
Packages
Start with the core platform, then add the visibility your operating model needs.
Nestory is packaged the way serious operating software is bought: a strong core product first, then role-specific add-ons for oversight and vendor execution.
Core package
Nestory Core
Operations and records
Daily work order handling, vendor coordination, review steps, and the maintenance history teams rely on later.
Add-on
Owner Intelligence
Institutional oversight
Portfolio visibility, inspection follow-through, and owner-ready reporting built on the same history.
Add-on
Vendor Network
Execution quality
Vendor onboarding, completion documentation, response quality, and payment visibility.